The mandate of the College is to protect the public by governing the profession in accordance with the Health Professions Act. In doing so, the College ensures that the public receives safe and ethical naturopathic medical care from competent naturopathic doctors.

When the College receives a formal written complaint, the Complaints Director reviews it and considers if it is within the College’s mandate to resolve. If it is within The College’s mandate, the Complaints Director then determines the best way to proceed based on options outlined in the Health Professions Act, including Direct Resolution, Resolution with Consent, Investigation and Dismissal.

How to File a Complaint

To file a formal complaint, you must complete the following form:

Please note that the College is unable to receive formal complaints over the phone as a written submission with original signatures is required.

You may email the completed form to the Complaints Director at complaints@cnda.net.

Your may also mail or courier the completed form to: 

College of Naturopathic Doctors of Alberta
Attn: Complaints Director
212-20 Sunpark Plaza SE
Calgary, AB  T2X 3T2

Contact the CNDA Complaints Director:

Phone: (587) 441-5255 | Email: complaints@cnda.net